At IC Works, we are seeing the start of a dramatic shift in how organisations approach their commitments to inclusive communication. We’re increasingly working with clients who want to reach a wider, more diverse audience by moving away from a ‘one-size-fits-all’ approach to making information accessible and turning toward a multi-format strategy.

Whether you see the recent surge in ADHD as a long-overdue neurological awakening or just a side effect of our hyper-stimulated modern world, the ‘over-medicalisation’ debate is definitely the elephant in the office. But for those of us designing accessible communications, the why matters far less than the how.

We know from what our clients are telling us that we are getting really good at making sure people, especially those with cognitive challenges like learning disabilities, autism, dyslexia, and literacy issues, can understand what you need to get across.