At IC Works, we are seeing the start of a dramatic shift in how organisations approach their commitments to inclusive communication. We’re increasingly working with clients who want to reach a wider, more diverse audience by moving away from a ‘one-size-fits-all’ approach to making information accessible and turning toward a multi-format strategy.

Whether you see the recent surge in ADHD as a long-overdue neurological awakening or just a side effect of our hyper-stimulated modern world, the ‘over-medicalisation’ debate is definitely the elephant in the office. But for those of us designing accessible communications, the why matters far less than the how.