During Living Wage Week (9-15 November 2026), we wanted to highlight the importance of a living wage to support our work in accessible communication.
Breaking Down Invisible Barriers
When we talk about accessibility, we usually focus on the end product. We look at clear formatting, simplified text, or accessible videos that remove physical and cognitive barriers for users.
But what about the processes and people behind creating these resources?
At IC Works, our mission is to break down communication barriers. This starts with how we value the people who support us to do the work we do.
A Comprehensive Range of Services
Clarity alone isn't always enough for today's stressful life. People process information differently, which is why relying on a single format often leaves many vulnerable individuals completely behind.
To address the diversity of cognitive challenges in the real world, we embrace a comprehensive multi-format approach. This includes a unique range of accessible information services expertly tailored to a wide variety of disabilities and communication needs.
Our comprehensive services include Accessible Design, Accessible E-Learning, Accessible Videos, Accessible Websites and PDFs, Audio Easy Read, British Sign Language, Braille and Plain English.
How Our Panel of Experts Works
Artificial intelligence might simplify a sentence, but it can’t guarantee genuine comprehension. That requires real human insight. From our inception, we have championed and crafted a co-production model using a panel of experts.
These individuals are true experts by experience, equipped with the benefit of learning from their own daily personal issues with cognitive challenges, and they use these experiences as a crucial resource that they bring to bear upon IC Works clients’ accessible communication needs.
They do not just passively review documents (aka ‘user testing’); they actively test, shape, and co-produce the materials to ensure they work in practice.
The IC Works Living Wage Guarantee
We’re absolutely convinced that this level of expertise needs to be valued properly. Addressing living wage issues distinguishes the quality of our services.
We charge fairly for the unrivalled added value that our experts’ contribution brings to our clients, and we make sure that our experts receive a living wage in return.
We’re also convinced this is the only way to ensure our clients get the most highly motivated and fully supported accessible communication expertise available, every time.
Work With Us Today
Are you ready to move beyond ‘token gesture’ accessibility and make your communications authentically inclusive?
Partner with us to create genuinely accessible information alongside our fairly paid expert panel.
Contact us today to discover how our multi-format accessible communication resources can support your organisation.
Let’s work together to ensure everyone gets the vital information they need to thrive.
