In Co-production Week (29 June to 3 July 2026), Peter Friedman explores the accessibility of the healthcare system and how co-production can support this process.

For many of us, navigating the healthcare system is a series of simple exchanges: reading a letter, understanding a diagnosis, or explaining a symptom.

We were recently asked by Centro, the West Midlands public transport provider, to produce a print-ready Easy Read application form for their Disability Pass.

Working with Jayne Carter and her daughter Nikki. we produced an Easy Read version of several tender documents.