Mental Capacity Act Videos That Bring Carers and Professionals Together
Most people know us for our Easy Read documents. That’s our bread and butter: making written information clear and accessible for people with a learning disability and autistic people.
But our recent project with NHS England has been something genuinely new - and that’s why it feels so exciting.
Instead of a document, we created a set of videos this time. And instead of aiming at people with a learning disability and autistic people, these resources are designed for carers and healthcare professionals.
The challenge? Make the Mental Capacity Act clearer and much more accessible so that carers and professionals can work together better.
Why it matters
Carers know the people they support better than anyone. Professionals carry the legal and clinical responsibilities. The Mental Capacity Act sits right at that interface - and too often, it’s complicated, legalistic, and hard to apply in practice.
That’s where accessibility comes in. These accessible films take legal-speak out of dense policy documents and explain it in a way that helps all carers and professionals navigate decisions together, with the cared-for person always at the centre.
Why it is different
For us, this was about proving that information accessibility isn’t just Easy Read.
It’s about taking any complex system - in this case, the Mental Capacity Act - and turning it into something that works for the audience who needs it. Sometimes that’s a person with a learning disability or an autistic person. Sometimes, as here, it’s the carers and professionals around them.
The three films
We worked with NHS England to produce videos covering:
the five principles of the Mental Capacity Act
how capacity assessments work, step by step
the role of carers, what their rights are, how their voice fits into decision-making
Looking ahead
This project has reminded us why we do what we do. Information accessibility isn’t about one format or one audience. It’s about recognising who needs clarity, and then finding the right way to deliver it.
That’s why this work with NHS England is so exciting - it’s a new step for IC Works, and a reminder that clear communication changes lives.
IC Works can make video work for your accessibility needs
This Mental Capacity Act project with NHS England shows just how powerful video can be to make complex ideas clear.
If your organisation wants to use video to help carers, professionals, or any other people that you support to overcome these kinds of communication challenges - find out how IC Works can help you bring your information to life.