A Service User Guide fit for users and inspectors

The Brief

Produce an Easy Read version of Oakhaven Care Home’s Service User Guide prior to a Care Quality Commission inspection.

The Document

Provided as a Word document and pdf incorporating PhotoSymbols4, photos of Oakhaven service users, stock photos, and some unique photos taken by IC Works.

Above: A double-page spread of the Oakhaven Service User Guide   Click here to download a sample of the document

Above: A double-page spread of the Oakhaven Service User Guide

Click here to download a sample of the document